Your Water, Our Promise
Safe. Reliable. Sustainable.
At the Gwinnett County Water Department, we are committed to delivering clean, safe, and reliable water services to our community. From routine maintenance to water conservation tips, our goal is to provide exceptional service while protecting one of our most valuable resources water.
✅ Trusted by thousands of residents and businesses
✅ 24/7 water service and support
✅ Focused on sustainability and environmental responsibility
💡 Learn more about our Services, meet the people behind the mission on our About Us page, or Contact Us if you have questions or service requests.
Water Solutions Tailored to You
At Gwinnett County Department of Water Resources,
water is at the heart of what we do.
Rates, Bill Calculator & FAQs
- View current water
- sewer rates and use the online bill calculator.
- Find helpful answers on billing, leaks, hygiene, and refunds.
Service Start / Stop
- Schedule new service
- account transfers (residential & commercial)
- Mon–Fri, 8 am–5 pm, up to 14 days in advance
- Activation or transfer fee: $60 (residential); commercial accounts require deposits.
Contact & Customer Care
Central hub for everything—bill payments, account management, water quality reports, leakage assistance, FAQs, public meetings, job opportunities, and more.
General Inquiries & Offices:
Phone: 678‑376‑6700 (Mon–Fri, 8 am–5 pm)
684 Winder Highway, Lawrenceville, GA 30045
Billing & Service Support:
Phone: 678‑376‑6800 or email DWRcare@gwinnettcounty.com
24/7 Emergency Dispatch:
Water outages, leaks, sewer or stormwater problems: 678‑376‑7000
Watch, Read, Listen
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